Cases
12 cases · 2 urgent
| ID | Title | Assignee | Priority | Status | Tags | Updated | 💬 | |
|---|---|---|---|---|---|---|---|---|
CASE-3042 | Production DB connection pool exhaustion | AR A. Rivera | urgent | In Progress | 5m ago | 12 | ||
CASE-3041 | OAuth token refresh failing intermittently | JP J. Park | high | Triage | 18m ago | 4 | ||
CASE-3040 | Webhook delivery backlog growing on EU cluster | MC M. Chen | high | In Progress | 32m ago | 7 | ||
CASE-3039 | Rate limiter allowing 2x threshold on /v2/search | AR A. Rivera | medium | In Review | 1h ago | 3 | ||
CASE-3038 | CSS regression: drawer overlaps footer on Safari 17 | SO S. Okafor | medium | In Progress | 2h ago | 5 | ||
CASE-3037 | Audit log retention policy enforcement gap | JP J. Park | high | Blocked | 3h ago | 9 | ||
CASE-3036 | Upgrade Redis to 7.2 across cache tier | MC M. Chen | low | In Review | 4h ago | 2 | ||
CASE-3035 | Customer export CSV truncates at 10k rows | SO S. Okafor | medium | In Progress | 5h ago | 6 | ||
CASE-3034 | On-call rotation calendar not syncing holidays | AR A. Rivera | low | Done | 6h ago | 1 | ||
CASE-3033 | Migration script fails on nullable FK columns | JP J. Park | high | Blocked | 8h ago | 11 | ||
CASE-3032 | Add SAML SSO provider configuration UI | SO S. Okafor | medium | In Review | 12h ago | 4 | ||
CASE-3031 | Memory leak in event stream processor | MC M. Chen | urgent | In Progress | 14h ago | 8 |
CASE-3042
Production DB connection pool exhaustion
Description
The production database connection pool is exhausting all available connections (limit: 100) within minutes of a deploy. Write operations are queued indefinitely, causing cascading timeouts across the API layer. Initial investigation points to a missing pool-size override in the deploy config.
Activity
- Status changed to In Progress
A. Rivera updated the status.
- Assigned to A. Rivera
Escalated from Tier 1 triage.
- Priority raised to Urgent
Customer impact: all write operations blocked.
- Comment by M. Chen
Pool exhaustion confirmed. Connection count spiked to 200 (limit 100). Reviewing pg_bouncer config.
- Case created
Auto-created from PagerDuty incident #PD-8932.