Workflow board

CSS-only lanes, swimlanes, cards, counts, WIP status, and app-owned drag/drop states.

Operations work queue

27 open requests across onboarding, approvals, and exceptions

4 SLA risks

Enterprise accounts

12 accounts affected

Intake

7
WIP 7 / 10
Vendor onboarding
SLA

Security review waiting on SOC 2 packet.

Policy exception
Risk

Finance approval needed for spend cap override.

Review

5
WIP 5 / 8
Access recertification
IT

Manager attestation complete; IT review open.

Renewal approval
Legal

Contract value changed after legal redline.

Decision

3
WIP 3 / 6
High-value refund
Urgent

Requires director approval before payout.

Partner exception
OK

Compliance sign-off added to request trail.

Done

12
12 completed
Address change
Done

Verified and synced to billing workspace.

Regional accounts

Lower-volume queue with empty lane state

Intake

0
No intake work for this swimlane.

Review paused

2
Manual address verification
Paused

Lane disabled while the source system is read-only.